Deliveries
Where do you deliver?
By Charlot delivers throughout the European Union, excluding Corsica and Switzerland.
What are the delivery times?
Delivery times vary depending on the type of product ordered:
Standard orders (excluding XXL plants)
Delivery within 24 hours (D+1) for any order placed before 12 PM, from Tuesday to Friday.
Orders placed on weekends are delivered on Tuesday.
Orders placed on Monday are delivered on Wednesday.
XXL plants
Delivery within 24 to 48 hours (D+2) for any order placed before 12 PM, from Tuesday to Friday.
Orders placed on weekends are delivered by Wednesday at the latest.
DO YOU OFFER EXPRESS DELIVERY?
By Charlot offers express 24-hour delivery for all orders (excluding XXL plants) placed before 12 PM, Monday to Friday.
HOW ARE THE PLANTS DELIVERED?
By Charlot pays particular attention to each shipment.
Our plants and creations are carefully packaged, in packaging designed to protect and enhance each piece
Are your packaging solutions sustainable?
Yes.
99% of our packaging is recyclable
Our cardboard is bio-based, sourced from sustainably managed forests
80% of our packaging is FSC certified
A large proportion of our suppliers are Ecovadis Sustainability certified
Can I confidently gift an order?
Absolutely. Each order is prepared like a gift:
unique pieces, carefully crafted and protected, ready to be given upon receipt.