Benefit from the By Charlot guarantee and replace your plant free of charge if it dies within three months of purchase. If this occurs between three and six months after your purchase, we'll offer you a 50% discount on a refill.

Access your plant's identity card and our personalized care advice: watering, exposure... All the essential information to take care of it.

Got a question? Need advice? Write to us via the By Charlot messaging service: our workshop will respond within 24 hours.

Thanks to our refills, By Charlot jars, beautifully handcrafted, can be reused endlessly. Once you've chosen the right size refill, simply insert your new plant or candle into your By Charlot jar.